Privacy Policy

Last updated: February 15, 2026

The Water Awareness Foundation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at yourwaterawareness.com and use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website. This may include:

• Name -- Your first name, provided when you request a water analysis, download a guide, or submit a contact form.
• Email address -- Provided when you request a guide, water analysis, or contact us directly.
• ZIP code -- Optionally provided to help us understand the geographic areas we serve and provide locally relevant information.
• Phone number -- Optionally provided when you request a water analysis or download a guide. Used only if you explicitly opt in to receive SMS messages.
• SMS consent -- Whether you have opted in to receive text messages, along with the date and time of your consent.
• Message content -- Any information you include in messages sent through our contact form.

We do not collect sensitive personal data such as Social Security numbers, financial information, or health records.

How We Use Your Information

The information we collect is used for the following purposes:

• To deliver educational guides and resources you have requested.
• To schedule and coordinate free water analyses for your household.
• To send educational follow-up emails with relevant water quality information for your area.
• To respond to questions or messages you submit through our contact form.
• To understand the geographic distribution of the communities we serve, helping us improve our resources.

We do not sell, rent, lease, or trade your personal information to third parties. Period.

Email Communications

When you provide your email address -- whether to download a guide, request a water analysis, or contact us -- you may receive educational follow-up emails from The Water Awareness Foundation. These emails are designed to provide helpful, relevant information about water quality topics.

You can unsubscribe from our email communications at any time by clicking the "unsubscribe" link included at the bottom of every email we send, or by contacting us directly at info@yourwaterawareness.com.

We will never send spam, and we limit our communications to content that is genuinely educational and relevant to your interests.

Data Storage and Security

Your personal information is stored securely using Supabase, a trusted, enterprise-grade database platform. Supabase encrypts data at rest and in transit, and provides role-based access controls to ensure that only authorized personnel can access stored information.

While no method of electronic storage is 100% secure, we take reasonable and industry-standard measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

SMS/Text Message Communications

If you provide your phone number and explicitly opt in by checking the SMS consent box on our forms, you may receive educational text messages from The Water Awareness Foundation. By opting in, you consent to receive recurring automated text messages at the phone number provided. Consent is not a condition of any purchase or service.

Message frequency: Message frequency varies. You may receive up to 4 messages per month.

Opt-out: You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent.

Help: Reply HELP to any text message for assistance, or contact us at info@yourwaterawareness.com.

Message & data rates: Standard message and data rates may apply depending on your mobile carrier and plan. The Water Awareness Foundation is not responsible for any charges from your carrier.

Supported carriers: SMS messages are supported on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Service may not be available on all carriers.

We do not share, sell, or rent your phone number or SMS consent information to any third parties for their marketing purposes. Your phone number is used solely for the purpose of sending you educational water quality information from The Water Awareness Foundation.

Cookies and Tracking

Our website uses minimal cookies, limited to those necessary for basic site functionality and anonymous analytics. We use analytics tools to understand general traffic patterns, such as which pages are most visited and how users navigate our site.

We do not use cookies for advertising, retargeting, or behavioral tracking. We do not build user profiles based on browsing behavior, and we do not share cookie data with third parties for marketing purposes.

Third-Party Services

We use a limited number of third-party services to operate our website and deliver our programs:

• Supabase -- Used for secure data storage. Supabase is SOC 2 compliant and provides encryption at rest and in transit.
• Netlify -- Used for website hosting and deployment. Netlify provides SSL encryption and DDoS protection.

These services have their own privacy policies governing how they handle data. We select service providers that maintain strong privacy and security standards.

Your Rights

You have the following rights regarding your personal information:

• Right to access -- You may request a copy of the personal information we hold about you.
• Right to correction -- You may request that we correct any inaccurate or incomplete information.
• Right to deletion -- You may request that we delete your personal information from our records.
• Right to opt out -- You may opt out of email communications at any time.

To exercise any of these rights, please contact us at info@yourwaterawareness.com. We will respond to your request within 30 days.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will promptly delete that information from our records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: